AsianScientist (Jul. 17, 2011) – When consumers taste a chocolate bar they think is made in Switzerland, they’ll prefer it over one supposedly made in China, according to a study in the Journal of Consumer Research.
But if you tell them where it’s from after they taste the candy, they’ll prefer the Chinese chocolate.
“Imagine being at a wine tasting and finding out that a wine is expensive after tasting it,” write the authors Keith Wilcox, Anne L. Roggeveen, and Dhruv Grewal, all from Babson College. “Will learning the price afterwards affect your evaluation differently compared to if you had learned the price beforehand?”
The authors found that the answer seems to depend on whether the information is favorable or not. In the chocolate study, undergraduates were given unbranded squares of Trader Joe’s chocolates to taste.
Half of the participants were told the chocolate was made in Switzerland; the remaining students were told the chocolate was made in China.
“When they were given the country of origin before tasting, the students liked the chocolate more when they were told it was from Switzerland,” write the authors.
“This was expected because Switzerland has a strong reputation for chocolate whereas China does not. Surprisingly, when they were given the country of origin after sampling, the students that were told the chocolate was from Switzerland liked it less than those told it was from China.”
Next, the authors conducted a study in a Boston-area liquor store. Customers were told the store was conducting a blind taste test of a new wine. After tasting, half the customers were told the wine was from Italy; the remaining customers were told it was from India, a region not known for producing fine wines.
Similar to the previous study, people liked the wine more when they were told it was from India after sampling compared to when they were told it was from Italy, said the writers.
And nearly twice as many people opted to take a US$5 coupon for the wine (instead of a gift of similar value) when they were told it was from India.
So does Chinese chocolate taste better than those of the Swiss variety? And does Indian wine taste better than those from the Italian vineyards?
It just depends on when you find out.
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Source: University of Chicago Press Journals.
Disclaimer: This article does not necessarily reflect the views of AsianScientist or its staff.
